Contact HomeAdvisor Customer Service
HomeAdvisor Phone Numbers and Emails
Toll-Free Number:
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(888) 811-2644
Customer Service:
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(855) 902-0606Angi Key Member Benefits
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(866) 786-8474Book Now Services
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(877) 431-0013Project Advisor Service
HomeAdvisor Emails:
Contact Information
HomeAdvisor Website:
HomeAdvisor Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Privacy Officer
Angie’s List, Inc. d/b/a Angi
130 E. Washington St.
Indianapolis, IN 46204
Fax:
How Good is HomeAdvisor's Customer Service?
Summary of HomeAdvisor Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HomeAdvisor?
Request for Information Question:
- “To confirm my pro appointment”
- “Looking for worker to install turf grass in my yard”
- “Like to know about home advisor”
Activation/ Cancellation Question:
- “Cancel my home advisor and get my refund”
- “Cancel my home advisor”
- “Need to cancel service”
Payments and Charges Question:
- “My payment”
- “I am still being charged for no service please contact me immediately”
- “Invoice”
Product/ Service Question:
- “To get work”
- “TV does not work. , tried everything”
- “Membership”
Account Question:
- “Subscription”
- “To be able to get online to my account”
- “Set up an account”
Staff Question:
- “Want to post a good review on recent service”
- “You recommended a service cotractor that stole from me”
- “You took my money twice and gave me no service.”
Employment Question:
- “Phone operators are incompetent...guy came very early and was ready to do job but was given wrong task. Feel sorry for the guy. Very polite and apologized. Do not charge my account!”
- “I am a drywall contractor looking to do repairs jobs for home advisor”
- “Need handyman today for simple job”
Refund Question:
- “Remove my membership , want refund”
- “Lead refund request”
- “Refund on prepaid”
Return/ Replace Question:
- “I called you yesterday to get a number for a contractor to repair my bath dry wal and replace my doors trim you did not give me his contact information”
- “I need a pro to change my bathtub”
- “I need a above ground pool liner replacement”
Shipping and Delivery Question:
- “Because I paid to be able to get leads and haven't gotten one phone call from the women named Katrina so that I know what to do and it's been a whole week. Very aggravated.”
- “I did not get my $50 reward that I'm still waiting on and I'm about to call the corporate office to report it.”
Cards Question:
- “I would like too speak to a real person before give my card information about putting up my Christmas decorations”
Other Question:
- “Possible scam”
- “Need Assistanc not sure which kind of referral is need to repair my kitchen sink”
- “Need a concrete patio”
About
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HomeAdvisor is a leading nationwide online marketplace, connecting millions of homeowners with our prescreened network of skilled home service professionals for home repair, maintenance and improvement projects.
HomeAdvisor is ranked 143 out of 550 in Household Services category
USA
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