HomeAdvisor Reviews

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HomeAdvisor Fake Websites Impersonating Contractors

Home Advisor, formerly Service Magic, is in the practice of creating phony websites designed to look like a legitimate local service provider (landscpaing, plumbing, etc.), then phishes your contact information so it can be sold to actual contractors! Total fraud! There is no mention of Angi or Home Advisor anywhere on these sites. Beware!

User's recommendation: Make sure your "local contractor" actually has a local contact number and address. These people are out here lying.

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ID
#2723281 Review #2723281 is a subjective opinion of poster.
Location
Charleston, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Current Project

Hi, I booked a house cleaning for today, 2-6pm. I havent heard from a provider and the app says waiting for provider to accept project. What does that mean?! I already paid for the job! I was supposed to hear from a provider 24 hours ahead of project. Its less than 8 hours and I havent heard anything from you. Amy Sax

User's recommendation: Do not user.

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ID
#2713924 Review #2713924 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Warn people about HomeAdvisor

HomeAdvisor used to be a wonderful referral service before it merged with Angies List. Now you have no idea the company that will do the service you requested.You are not given a name of the company now and dont understand why. I feel unfortunately that was once great, has been ruined and a scam perhaps. Dont use, look for other websites for a reference, otherwise,you will be disappointed with this one. I have been charged on my credit card for maid service, I did not want. Silvia H

User's recommendation: Any other websites Yelp, Tackle.

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ID
#2666625 Review #2666625 is a subjective opinion of poster.
Location
Blue Point, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible on-time arrival, no-shows and belligerent and accusatory attitude

I've used HA by Angi several times. My experience has been that their contractors cannot and do not show up on time. In terms of cleaning services, I've experienced tardiness, sloppy work &;;;; today I was accused of a toxic work environment when I specified how I wanted my wood floors cleaned. I don't get it!
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ID
#2646273 Review #2646273 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Full refund

Home Advisor is charging my credit card for work I did not request and did not have done.

I emailed Home Advisor to cancel a yard clean up request and also ask them to cancel the reaccuring yard clean up. They not only did not cancel my request they set up and charge me for clean ups I do not want or received.

User's recommendation: Do not trust or sign up for anything with Home Advisor.

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ID
#2635306 Review #2635306 is a subjective opinion of poster.
Location
Bothell, Washington
New Reviewer

Bait and Switch

I made contact via internet. Several days later a rep called me. We discussed my situation and agreed on the services and a price. We even set up a date for service. He then obtained some personal information that I ordinarily wouldn't give out. To finalize the agreement he then increased the price by approximately 25%. I capitulated some, but not the entire increase at which time he hung up.

User's recommendation: This is classic Bait and Switch. Don't put up with it.

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ID
#2632551 Review #2632551 is a subjective opinion of poster.
Preferred solution
They need to be prosecuted for this activity.

Unprofessional company

Twice no one had shown up to do work I contracted. Last no show company booked a reschedule without Informing me. I already had a previous appointment outside of my home. All I wanted company to do was verify my appointment by phone. They say they can not do because of out side contracts. This company is unprofessional and the right hand does not know what the left is doing. Book

User's recommendation: Book with someone else more professional.

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ID
#2630417 Review #2630417 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

Your fasteners are ***

Watched video to remove to paint. Nightmare to take them down. Who the *** was your design engineer. Should be tarred and feathered.
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ID
#2618493 Review #2618493 is a subjective opinion of poster.
Location
New Kensington, Pennsylvania

They stole my money

Homeadvisor/Angi took money out of my bank account for a one-time home cleaning service that never happened. I had booked the cleaning through them, but the service provider never showed up. They took their payment anyway and when I try to get it refunded they "can't find my account." I'm still calling and emailing daily to try to get my money back.

User's recommendation: Avoid - total scam.

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ID
#2604939 Review #2604939 is a subjective opinion of poster.
Location
Essex Junction, Vermont
New Reviewer

Overcharged

Not good difficult to get in touch with you cannot just called him hes got to go through all this *** I just want to phone number to call and complain

User's recommendation: Don’t go there.

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ID
#2603040 Review #2603040 is a subjective opinion of poster.
Pros
  • Came soon
Cons
  • Overcharged
Loss
$67
Preferred solution
Price reduction
New Reviewer

Overcharged

Charge for two hours when the guy was there for 15 minutes I even tried to fill the full hour and was not able to do so. I shouldve been charge for one hour and I was charge for two

User's recommendation: Don’t use it this is a common practice.

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ID
#2603027 Review #2603027 is a subjective opinion of poster.
Pros
  • Came quickly
Cons
  • Overcharged
Loss
$67
Preferred solution
Price reduction

They Keep Sending People and Billing Us After We Cancelled

My wife wanted to try their cleaning service. She did NOT Know she would be SUBSCRIBING to regular services. She attempted to cancel and they kept sending people and billing us. We were forced to cancel the credit card would and dispute the charges.

User's recommendation: STAY AWAY FRM HOMEADVISOR!!

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ID
#2598636 Review #2598636 is a subjective opinion of poster.

Failed to Show

Home advisor scheduled an appointment, date, time and cost. Nobody showed up. When I called, to question why, I was told they could not find anyone to do the job. Since that time I have been swamped with their spam emails daily. An email complaining about the spam got a return saying that they would stop it. The spam continues daily. STAY AWAY!

User's recommendation: STAY AWAY!

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ID
#2587396 Review #2587396 is a subjective opinion of poster.
New Reviewer

Terrible Service Fraudulent use of my credit card

They billed my card for services that were not performed. Their customer service for problems was awful. I had to change my credit card number so they would stop billing me

User's recommendation: Scam dont do it.

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ID
#2570450 Review #2570450 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Deceptive Marketing Practices

Cost if service was way out of line the services rendered. Subscription information was very deceptive. I would not recommend this service to any one.

User's recommendation: Avoid this company.

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ID
#2569918 Review #2569918 is a subjective opinion of poster.
Cons
  • Deceptive marketing and billing practices
Loss
$337
Preferred solution
Full refund