HomeAdvisor Phone Numbers and Emails

Toll-Free Number:

  • (888) 811-2644
Send Message

Customer Service:

  • (855) 902-0606
    Angi Key Member Benefits
  • (866) 786-8474
    Book Now Services
  • (877) 431-0013
    Project Advisor Service

Accounting/ Billing:

  • (720) 605-9290

Claims:

  • (855) 908-0891
    Project Advisor Service

Headquarters:

  • (303) 963-7200
  • (877) 800-3177

Media:

  • (303) 963-8352
    Corporate Communications
  • (303) 963-8384
    Press Inquiries

HomeAdvisor Emails:

Accounting/ Billing
Business Customer Service
Service Professionals Partnerships
Claims
Book Now Service (Pre-Priced Claims), Project Advisor Service
Customer Service
Book Now Services, Consumers, HomeAdvisor App, Service Professionals
Legal
DMCA Inquiries, Privacy Inquiries
Media
Corporate Communications, Press Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact HomeAdvisor Customer Service?

Most Popular Number:

(888) 811-2644
Total calls: 312 Issues resolved: 14 Last call: Mar 16, 2024

What Is the HomeAdvisor Phone Number?

The Home Advisor phone number to get in touch with their customer service is 1-888-811-2644. You can call this helpline for general information about the company and its services. The support agents are ready to answer your questions about their projects, prices, and membership benefits. They can also help you find a professional in your area to handle your issue. The customer care hours are Monday through Friday between 8 a.m. and 8 p.m. EST. Another toll-free HomeAdvisor phone number to reach their Help Center is 1-877-800-3177. To discuss legal inquiries with the corporate office representatives, dial 1-303-963-7200. Journalists and bloggers can contact the Media Relations Team at 1-303-963-8384.

How Do I Contact HomeAdvisor Customer Service via the App?

You can use the Home Advisor app to reach customer service whenever you need assistance or have questions. Open the app on your mobile device and log into your account by entering your credentials. Tap three three horizontal lines to select the Support option from the menu. You can message the professional via the app or use the video call feature to discuss your inquiry.

You can also use the HomeAdvisor app to search remodeling, air conditioning, plumbing, or other professionals by rating, check the customers’ reviews to make an informed decision and schedule an appointment. The app also provides secure payment options for your convenience.

Can I Contact HomeAdvisor Support via the Website?

You can visit the official website to get in touch with the Home Advisor customer service online. Click the Log In link in the top right corner of the homepage and enter your credentials. Scroll the homepage to the About Home Advisor section and select the Contact Us option. You can choose the live chat feature by clicking the icon in the bottom right corner of the screen to discuss your issue with the customer care agent. The live chat is available daily from 6 a.m. to 5 p.m. MST.

You will also find email links on the Contact Us page to reach the HomeAdvisor Customer Service and Public Relations Departments.

PissedConsumer Club

Contact Information

HomeAdvisor Website:

HomeAdvisor Help Center:

Corporate Office Address:

HomeAdvisor, Inc.
3601 Walnut St., Ste 81
Denver, Colorado 80205
United States

Other Info (opening hours):

Mailing Address:

Attn: Privacy Officer

Angie’s List, Inc. d/b/a Angi

130 E. Washington St.

Indianapolis, IN 46204

More contact details

Fax:

+1(303) 980-3003

HomeAdvisor Rating Based on 270 Reviews

Rating details

1.3
more details
Customer service
Advertised vs Delivered
Product or Service Quality
Website

Rating stats

Rating trend

How Good is HomeAdvisor's Customer Service?

Keneisha Ovd
Keneisha Ovd
Feels Satisfied | Aug 27, 2023

It took 3 times before I was able to speak with someone. The first time there was so much noise in the background, it sounded like this person was in a bar..she hung up on me. The next person answered with”what”,I said do you want to hear my complaints..he said,ok. I asked him for his name and he hung up. The third time the lady I spoke with was kind and sweet and was able to send out another painter at no charge.

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Rollin Htf
Rollin Htf
Feels Disappointed | May 27, 2023

Talked to Customer Service they said only one paint contractor was available. That they would call me back. So far NO ONE CALLED ME BACK! Didn’t even get a name of the painter.

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Chyann Nkx
Chyann Nkx
Feels Disappointed | Dec 19, 2022

Well,home advisor took money out of my account,while the technician never even showed up.no show,no call.i had to get in touch with homeadvisor/pay and ask why they took my money.they assumed the work had been done.like I said,nobody ever showed up.no show,no call.very bad buisness

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Epifania Ses
Epifania Ses
Feels Disappointed | Oct 07, 2022

My contact with the customer service rep was ok

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Summary of HomeAdvisor Customer Service Calls

395 TOTAL
CALLS
03:34 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HomeAdvisor?

Request for Information Question:

  • “To confirm my pro appointment”
  • “Looking for worker to install turf grass in my yard”
  • “Like to know about home advisor”

Activation/ Cancellation Question:

  • “Cancel my home advisor and get my refund”
  • “Cancel my home advisor”
  • “Need to cancel service”

Payments and Charges Question:

  • “My payment”
  • “I am still being charged for no service please contact me immediately”
  • “Invoice”

Product/ Service Question:

  • “To get work”
  • “TV does not work. , tried everything”
  • “Membership”

Account Question:

  • “Subscription”
  • “To be able to get online to my account”
  • “Set up an account”

Staff Question:

  • “Want to post a good review on recent service”
  • “You recommended a service cotractor that stole from me”
  • “You took my money twice and gave me no service.”

Employment Question:

  • “Phone operators are incompetent...guy came very early and was ready to do job but was given wrong task. Feel sorry for the guy. Very polite and apologized. Do not charge my account!”
  • “I am a drywall contractor looking to do repairs jobs for home advisor”
  • “Need handyman today for simple job”

Refund Question:

  • “Remove my membership , want refund”
  • “Lead refund request”
  • “Refund on prepaid”

Return/ Replace Question:

  • “I called you yesterday to get a number for a contractor to repair my bath dry wal and replace my doors trim you did not give me his contact information”
  • “I need a pro to change my bathtub”
  • “I need a above ground pool liner replacement”

Shipping and Delivery Question:

  • “Because I paid to be able to get leads and haven't gotten one phone call from the women named Katrina so that I know what to do and it's been a whole week. Very aggravated.”
  • “I did not get my $50 reward that I'm still waiting on and I'm about to call the corporate office to report it.”

Cards Question:

  • “I would like too speak to a real person before give my card information about putting up my Christmas decorations”

Other Question:

  • “Need Assistanc not sure which kind of referral is need to repair my kitchen sink”
  • “Need a concrete patio”
  • “Information”

About

Related Companies

ANGI Homeservices, Handy, MyBuilder, Fixd Repair, CraftJack

Summary

HomeAdvisor is a leading nationwide online marketplace, connecting millions of homeowners with our prescreened network of skilled home service professionals for home repair, maintenance and improvement projects.

HomeAdvisor reviews and complaints

HomeAdvisor is ranked 143 out of 550 in Household Services category

Area Served

USA

Payment Methods

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