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Product: Homeadvisor Customer Care Clear all filters (13 of 13 reviews match)
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Homeadvisor's reply to:

Hi Steve, We see that your review was successfully posted. The pro in question stopped using our service some time ago, therefore your review will only be publicly viewable if the pro opens an account with our service again. If you would like to further discuss this...
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Product
Homeadvisor Customer Care
I didn't like
  • Customer service is bunk
  • Contractors pay to be listed on the site
  • Employees lie
#1062440
We're so sorry to hear about your experience. It looks like the review was originally contested in April but the contesting process was not fully followed which resulted in the review being posted again. The review has since been removed from your profile. The...
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Product
Homeadvisor Customer Care
I didn't like
  • Customer service
#1042561
Homeadvisor's reply to:

We're sorry to hear about your experience, we do our best to get homeowners connected to an available pro who will be a good fit for your project. If you'd like to browse our directory of pro’s to choose your own sprinkler system repair pro, please visit here: ...
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Product
Homeadvisor Customer Care
#998887
Homeadvisor's reply to:

HomeAdvisor does not accept any 5 star reviews as Angie’s List does. We pre-screen all pros prior to entering our network and then for any review to post the pro had to have completed work. If you need further clarification please reach out to emailus@homeadvisor.com.
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Product
Homeadvisor Customer Care
#931851
Homeadvisor's reply to:

It appears you have a unclear idea of how our business works. We pre-screen every contractor who enters our network as well as send out leads as soon as we receive them. Unfortunately it appears our business didn't work well for you. If you need assistance please...
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Product
Homeadvisor Customer Care
I didn't like
  • Rudeness of customer service
  • False leads they charge for
  • Never show up for work or call
#930556
Homeadvisor's reply to:

We’re sorry to hear you’ve had this trouble. Your account is cancelled with us, and the website you are referring to can take months to come down due to Google’s algorithm. We will also place you on a do not call list so you will no longer receive calls from our...
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Product
Homeadvisor Customer Care
#885536
We’re sorry to hear about this experience. We have placed your account on a “do not call” list. If you receive any further unwanted calls please contact us at emailus@homeadvisor.com so we can look into your account.
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Product
Homeadvisor Customer Care
#875551
Homeadvisor's reply to:

It looks like we did our best to try to help you find another contractor, however we’re sorry to hear that you were still disappointed. If you would like further assistance please send your contact information to emailus@homeadvisor.com
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Product
Homeadvisor Customer Care
I didn't like
  • Rudeness of customer service
#851369
Thank you for the recommendation of ACME Landcsape. Excellent work and pricing.
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Homeadvisor Lakeland South, Washington
Product
Homeadvisor Customer Care
#847910
We’re sorry to hear you feel this way after submitting a request. We’ve asked for a customer service representative to reach out to discuss your concerns.
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Homeadvisor Milton, Washington
Product
Homeadvisor Customer Care
#832702