I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor. Tried getting some of my money back or some things canceled since i didnt know.
they said "sure!" I was very happy at first. I said to my self that if every company was this amicable the world would be better. But nope. A couple weeks went by nothing happened called again got the same "sure ill get this taken care of your money will be sent to you in 14-30 days" waited 30 or more days.....
Called again and now there making lame excuses that (even though it was on a recorded line and i was assured to get my money) "my return was canceled by a manager because i was also cancling my account" its more in depth then this but thats the jist. They wont give me back my money after they said they would twice.
Product or Service Mentioned: Homeadvisor Leads.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $400.
Preferred solution: Full refund.